Contact · Personal

Write to us —
we'll reply personally.

A question about feeding, your order or the right variety
for your dog? With us, your message goes to the same family
that makes the food in Wangen — not to a call centre.

  • Reply usually within 1 working day
  • Swiss family manufactory
  • since 1992

01 · Direct line

How to reach us.

Icon: envelope

Email

team@tradidog.ch

For product enquiries, orders and advice. We usually reply within 1 working day.

Write a message

Icon: telephone handset

Phone

+41 55 450 60 60

Prefer to talk directly? Available during office hours, MON–FRI.

Call now

Icon: location pin

Workshop & Collection

Wangen am Zürichsee

Hämmerli 2D, 8855 Wangen SZ,. Collection possible with prior notice*.

Plan route

02 · Send a message

Tell us what it’s about.

The more you tell us about your dog — age, complaints, current food — the more specifically we can help.

Contact form

Fields marked with * are required. We will get back to you by email.

Your data stays in Switzerland.

Availability

  • Monday – Thursday 08:00 – 17:00
  • Friday 08:00 – 16:00
  • Saturday closed
  • Sunday closed

We also reply to emails outside these hours.

tradidog Manufactory & Shop

tradidog
Hämmerli 2D
8855 Wangen am oberen Zürichsee
Switzerland

Plan route

Perhaps already answered

Before you write.

The most frequently asked questions — often they'll save you having to wait for our reply.

Questions & Answers

What dog owners
ask us most often.

Orders, Payment & Shipping

Guarantee & Returns

Products & Feeding

Savings plan — the optional subscription